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Exam Room Communication for Veterinarians: The Science and Art of Conversing with Clients
Studies show that excellent exam room communication skills build rapport with clients, improve compliance, and reduce the risk of liability. This insightful new guide helps you improve communication by understanding the different ways you and your clients gather and process information in the exam room and use it to make decisions. Using scientifically validated personality type studies, the author introduces the FALE-SAFE communication system which will help you enhance your client relationships, build client loyalty, and ultimately enhance your job satisfaction and bottom line. The guide covers these and other vital topics: - Overview of veterinary communication principles -Understanding cognitive and social styles -Self-assessment cognitive and social styles test -Style-to-style communication tips -A system for connecting with all communication styles -Burnout self-test
ASIN: 1583261648
VSKU: PKV.1583261648.G
Condition: Good
Author/Artist:Jon Klingborg DVM DPNAP
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: A well-loved companion. Corners and cover might show a little wear, and you could find some notes or highlights. The dust jacket might be MIA, it might have been a library book and extras aren't guaranteed—but the story's all there!
ASIN: 1583261648
VSKU: PKV.1583261648.G
Condition: Good
Author/Artist:Jon Klingborg DVM DPNAP
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: A well-loved companion. Corners and cover might show a little wear, and you could find some notes or highlights. The dust jacket might be MIA, it might have been a library book and extras aren't guaranteed—but the story's all there!
$103.28
Exam Room Communication for Veterinarians: The Science and Art of Conversing with Clients—
$103.28
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Description
Studies show that excellent exam room communication skills build rapport with clients, improve compliance, and reduce the risk of liability. This insightful new guide helps you improve communication by understanding the different ways you and your clients gather and process information in the exam room and use it to make decisions. Using scientifically validated personality type studies, the author introduces the FALE-SAFE communication system which will help you enhance your client relationships, build client loyalty, and ultimately enhance your job satisfaction and bottom line. The guide covers these and other vital topics: - Overview of veterinary communication principles -Understanding cognitive and social styles -Self-assessment cognitive and social styles test -Style-to-style communication tips -A system for connecting with all communication styles -Burnout self-test
ASIN: 1583261648
VSKU: PKV.1583261648.G
Condition: Good
Author/Artist:Jon Klingborg DVM DPNAP
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: A well-loved companion. Corners and cover might show a little wear, and you could find some notes or highlights. The dust jacket might be MIA, it might have been a library book and extras aren't guaranteed—but the story's all there!
ASIN: 1583261648
VSKU: PKV.1583261648.G
Condition: Good
Author/Artist:Jon Klingborg DVM DPNAP
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: A well-loved companion. Corners and cover might show a little wear, and you could find some notes or highlights. The dust jacket might be MIA, it might have been a library book and extras aren't guaranteed—but the story's all there!
